A Public Notice Concerning the Ongoing Viral Outbreak
Western Title Company’s objective has always been simple: keeping our team, their families, and our customers safe. This objective has been the center of our processes and procedures and will always remain our priority. During this time of uncertainty due to the threat of the COVID-19 (coronavirus), we have implemented the following:
There is hand sanitizer in the lobby of all of our branches. We ask our customers to use it upon entry and when leaving. There are sanitizers and wipes located throughout our offices for all to use. Please don’t take the bottle or packet.
All surfaces used for customer interaction are sanitized after each signing appointment. New pens are yours to keep or we will dispose of them appropriately.
All of our office common areas are wiped down multiple times a day (door handles, copiers, etc.). Our team has been provided information regarding hand washing and other matters as directed by the CDC and WHO.
All of our offices cleaning companies are doing an additional disinfectant cleaning multiple times per week in the evenings.
Employees or family members that exhibit any symptoms as indicated on the website COVID-19.gov have been directed to stay home. We have work from home protocols in place should we need to move to that phase.
Customers, we ask that you be mindful of how easy this virus spreads. If you have any symptoms, please reschedule your signing/closing appointment, and we will work on alternatives, if possible. We would appreciate it if only those signing come to the appointment to mitigate unnecessary contact.
You may not see us out and about as often, but we are a phone call or email away. In consideration of you and our team, we will be limiting our face to face contact and will not be conducting in office classes or presentations. We will continue with our educational classes through web based options.
Know that we are constantly monitoring information provided by the CDC for guidance and are acting accordingly. Information can be obtained at cdc.gov/coronavirus/2019.
Thank you for your patience and consideration as we all work together to lower risk, overcome and be better once we are on the other side! If you have any questions or concerns, please contact us at 775-332-7100 or firstname.lastname@example.org.